Reporting
Generate, schedule, and analyse reports on collections, payments, productivity, and cash flow.
Download and schedule reportsHow to Download and Schedule reports?
Download Kolleno reportsHow to Download Kolleno reports
Reporting scheduleHow to view the Reporting Schedule
View the latest note per customer or invoiceView the latest notes linked to all customers and invoices with open balances in an Excel report.
Workflow Impact reportFind out the performance of your workflows for each customer by using this report.
Payment Charges Processed reportFind out exactly what is happening with your Payment Service Providers to easily compare with your ERP data.
Defining the customer touch pointsWhat the terms from the Customers Touch Points report mean
Viewing the List of Generated ReportsFull view on reports you have generated or downloaded in the past.
View Filters Used in ReportsEasily identify the filters applied to your reports.
Applying Dynamic Filters to ReportsFilter reports before download to get focused data—apply rules, then export or email the result.
Customizing Aging Buckets in the Detailed Aging ReportCustomize the aging bucket intervals in your reports—just contact Support with your preferred setup.
Access Logs ReportTrack internal and customer activity like portal access and PDF downloads.
Incorrect Contacts ReportFind and fix missing contact details for existing customers.
Manage Report Generation NotificationsEnable or disable report alerts
Workflow Versions ReportView the full history of changes made to workflows.
Detailed Productivity ReportTrack email reply times (in minutes) and task completion in Kolleno Insights.
Saving and Managing Report FiltersSave and share filtered views for Kolleno report exports.
Detailed Aging Report in KollenoBest Report to Match Accounting System Totals
Using Reports in KollenoLearn how to generate, download, send, and schedule reports in Kolleno.
Bounced Emails ReportEasily identify and track bounced customer emails with details on dates and counts.
User Activity ReportTrack individual user performance, communications, and task activity to evaluate productivity and optimise your collections process.
Email Engagement ReportView and export detailed engagement data for all emails sent, including delivery, bounce, read, and click activity.
Cash Flow Forecasting
Cash Flow Forecasting
Understanding Cash Flow Forecasting in KollenoKolleno’s AI forecasts future cash inflows using customer payment habits, promises-to-pay, and behaviour trends.
How is the Expected Payment Date Calculated?Learn how Kolleno predicts when each invoice will be paid, based on customer behaviour and promises.
How is the Expected Payment Amount Calculated?Predicts how much a customer is likely to pay next based on their usual payment behaviour.
How Promise to Pay confidence score is calculated?Understand how reliable each customer’s payment promises are, based on their past behaviour.
How customer payment behaviour is used to calculate expected paymentsForecasts payment amounts based on each customer’s usual full or partial payment habits.