Reporting
Generate, schedule, and analyse reports on collections, payments, productivity, and cash flow.
33 articles
Cash Flow Forecasting
Cash Flow Forecasting
- Understanding Cash Flow Forecasting in KollenoKolleno’s AI forecasts future cash inflows using customer payment habits, promises-to-pay, and behaviour trends.
- How is the Expected Payment Date Calculated?Learn how Kolleno predicts when each invoice will be paid, based on customer behaviour and promises.
- How is the Expected Payment Amount Calculated?Predicts how much a customer is likely to pay next based on their usual payment behaviour.
- How Promise to Pay confidence score is calculated?Understand how reliable each customer’s payment promises are, based on their past behaviour.
- How customer payment behaviour is used to calculate expected paymentsForecasts payment amounts based on each customer’s usual full or partial payment habits.
Reporting basics & access
Get oriented with Reporting in Kolleno—where to find reports, how reporting works, and where to see what you’ve generated.
- Viewing Reports from the Kolleno NavigationQuickly access and explore all Kolleno reports directly from the navigation menu.
- Using Reports in KollenoLearn how to generate, download, send, and schedule reports in Kolleno.
- Viewing the List of Generated ReportsFull view on reports you have generated or downloaded in the past.
Generate, download & schedule
Download reports, schedule them, manage recipients, and schedule custom table views as reports.
- Scheduling Custom Table Views as ReportsScheduling custom table views for Customers, Invoices, Payments, and Credit Notes
- Send and Schedule Reports for Multiple UsersLearn how to send reports immediately or schedule recurring reports to multiple users in Kolleno.
- Manage Report Generation NotificationsEnable or disable report alerts
- Reporting scheduleHow to view the Reporting Schedule
- Download Kolleno reportsHow to Download Kolleno reports
- Download and schedule reportsHow to Download and Schedule reports?
Filters & saved views
Apply dynamic filters to reports, understand which filters were used, and save/manage reusable report filter sets.
- Saving and Managing Report FiltersSave and share filtered views for Kolleno report exports.
- Applying Dynamic Filters to ReportsFilter reports before download to get focused data—apply rules, then export or email the result.
- View Filters Used in ReportsEasily identify the filters applied to your reports.
Report library (what each report is for)
Explanations of individual reports (aging, workflows, payments, productivity, engagement, data quality) and what each one tells you.
- Email Engagement ReportView and export detailed engagement data for all emails sent, including delivery, bounce, read, and click activity.
- User Activity ReportTrack individual user performance, communications, and task activity to evaluate productivity and optimise your collections process.
- Bounced Emails ReportEasily identify and track bounced customer emails with details on dates and counts.
- Detailed Aging Report in KollenoBest Report to Match Accounting System Totals
- Detailed Productivity ReportTrack email reply times (in minutes) and task completion in Kolleno Insights.
- Workflow Versions ReportView the full history of changes made to workflows.
- Incorrect Contacts ReportFind and fix missing contact details for existing customers.
- Access Logs ReportTrack internal and customer activity like portal access and PDF downloads.
- Customizing Aging Buckets in the Detailed Aging ReportCustomize the aging bucket intervals in your reports—just contact Support with your preferred setup.
- Defining the customer touch pointsWhat the terms from the Customers Touch Points report mean
- Payment Charges Processed reportFind out exactly what is happening with your Payment Service Providers to easily compare with your ERP data.
- Workflow Impact reportFind out the performance of your workflows for each customer by using this report.
- View the latest note per customer or invoiceView the latest notes linked to all customers and invoices with open balances in an Excel report.
- A/R Aging Detail ReportView a detailed A/R aging breakdown at document level in one report, combining invoices, credit notes, transactions, and journal entries with open balances, due dates, and days late for each…
- Filter Customers by Tag Assignment DateExport customers based on when they received tags from specific categories, enabling time-based reporting for debt collection and other workflows.