Kolleno

How to send communications from the Platform? (SMS/Email/Phone)

Sending communications

How to respond to automated attendants while making a call on the platform

Phone calls and the automated attendants

Several different automatic prompts can be input to bring data directly from the system to save you from having to manually insert the data.

Using Smart Fields in written communication

I cannot see any spell check tool on the platform

Spell check

SMS Failed to send

Email failed to send

This article explains how to verify whether a phone number is in the Kolleno system.

How to verify a phone number in Kolleno?

This article will go through how to forward emails from your old email address to the new email address you have connected to Kolleno

What to do when I change email addresses in my Kolleno system?

This article will go through the simple steps to disconnect your email from your Kolleno system

How to disconnect your email account in Kolleno?

Troubleshoot phone call issues: check browser audio settings

Kolleno Support

Instructions on how to initiate communication and the different communication types available on the platform 

Communication

Website

YouTube

Find answers and get help from Intercom Support and Community Experts

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