Having trouble with phone calls?
If your calls aren't going through or there's no sound, the issue might be related to your browser’s audio permissions. Here’s how to check and fix them (example below is for Google Chrome):
Step-by-step:
Click the padlock icon next to the website URL.
Select "Site settings."
In the Permissions section, ensure both Microphone and Sound are set to Allow.
Refresh the page to apply the changes and try the call again.
Still not working?
Try using a different browser or computer to rule out device-specific issues.
If the problem continues, contact Kolleno Support for further assistance.