Using the Customer Net Balance Smart Field

Kolleno allows you to dynamically insert a customer’s net balance into emails and templates using smart fields.

This ensures accurate, up-to-date financial communication with your customers.

The net balance smart field represents the current outstanding balance of a customer.

Smart Field Name:

Customer's balance
​

Smart field:
​{{ customer.net_balance }}

For more information on how this amount is calculated, refer to the article below:
​How is the net balance calculated?

You can use the net balance smart field across the Kolleno platform, including:

This ensures customers always see the correct balance without manual updates.

For more information on managing your smart fields, refer to the full collection here:
​Using Custom Smart Fields