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Microsoft Exchange: admin approval

Get your admin to approve the Kolleno app in your Microsoft tenant.

Kolleno Support avatar
Written by Kolleno Support
Updated this week

When you try to connect a Microsoft inbox in your settings, Microsoft might ask you to first have an Administrator approve it.

In that case, please copy the admin approval link by clicking on the double squares icon:

Then send it to your Microsoft admin and ask them to:

  1. Click on "Consent on behalf of your organisation"

  2. Click on "Accept"

NEXT STEPS

Once you are ready with your accounts receivable email account, go back to the settings and, instead of copying the admin approval link, please click on "Connect" and log in with your accounts receivable inbox. Do not use your personal one.

We highly recommend to open Kolleno in private mode, to ensure that Microsoft doesn't automatically try to connect your personal email account.

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