Kolleno

This article will explain how to review your customer timeline and make sure that there are attachments on your emails.

What is the difference between Invoice and attachment on the timeline?

This article will be looking at the customer timeline & all the features available there

Reassigning timeline events allows you to move an email or SMS correspondence to another client in seconds.

Decide who is the ultimate parent of a Customer Group, useful for your workflows.

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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