Use these filters to analyze customer engagement, payments, and communications over time or in continuously updating views.
Date vs Days Filters
Kolleno provides two types of activity filters depending on how you want to analyze customer behavior.
Date filters
Use Date filters when you need to review activity within a specific, fixed time period.
Example
Review customers contacted during a campaign
Date of Company last communication between December 1 2025 and January 01 2026
Days filters
Use Days filters when you want to analyze activity relative to today.
Example
Follow up customers you have not contacted recently
Company days since last communication > 14
Available Filters
Date Filters (Specific Dates)
Use these filters to find customers based on an exact activity date.
Date of Company last action
Date of Company last communication
Date of Company last manual communication
Date of Customer last action
Date of Customer last communication
Date of last action (Company or Customer)
Date of last payment received
Supported operators
Equals, before, after, and date range.
Days Filters (Relative to Today)
Use these filters to find customers based on how many days have passed since an activity occurred.
Company days since last action
Company days since last communication
Company days since last manual communication
Customer days since last action
Customer days since last communication
Days since last action (Company or Customer)
Days since last payment received
Supported operators
Greater than, less than, equals, and ranges.
A Days filter calculates the number of days between today and the selected activity:
Positive numbers mean the activity happened in the past
Zero means the activity happened today
Negative numbers indicate a future date
Because these filters are based on “last action,” records with negative values will not return results.