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How to Add Users to Multiple Kolleno Instances with OKTA SSO

Provision users across multiple Kolleno instances using OKTA SSO and CSV user lists.

When you enable OKTA SSO provisioning in Kolleno, it creates single sign-on identities for your users. However, OKTA provisioning does not automatically assign users to multiple Kolleno instances.

If your organization uses multiple separate Kolleno instances, you'll need to explicitly configure which users can access each instance.

Steps

  1. Prepare your user list
    Collect the email addresses of all users you want to add to Kolleno instances. Format the list as a CSV file (UTF-8 encoding). Example format: one email address per row.

  2. Identify your Kolleno instance URLs
    Note the URL for each Kolleno instance (company) where users should have access.

    1. Example:

      1. https://app.kolleno.com/instance-name-1,

      2. https://app.kolleno.com/instance-name-2

  3. Contact Kolleno Support
    Email support with, the CSV file containing user email addresses and the list of Kolleno instance URLs where each user should be added. Kolleno will configure user access to the specified instances on your behalf.

  4. Verify user access
    Once configured, users can log in to their assigned instances using their OKTA credentials. New users are assigned the Viewer role by default upon first login.

Related Articles

For more information on managing users and SSO configuration, please refer to our other articles:
​Managing Users in Kolleno
​How to enable Okta SSO on Kolleno
​Setting the Default Role for New Users via SSO

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