When Kolleno creates payments in NetSuite, the system can automatically populate the Payment Method field to match your NetSuite configuration.
To enable this feature, you need to provide your payment method mapping to Kolleno support.
Locating Your Payment Methods in NetSuite
Your NetSuite payment methods can be found in the Payment Methods list, which includes entries such as:
American Express
Cash
Check
Discover
EFT
MasterCard
PayPal
Visa
Each payment method has an Internal ID that NetSuite uses to identify it.
Providing Your Mapping to Kolleno
To configure payment method mapping:
Export your payment methods list from NetSuite (including both the Description and Internal ID columns)
Create a mapping document that shows how each payment method in Kolleno should correspond to your NetSuite payment methods
Important: Save as CSV UTF-8 (Comma delimited)
When saving your file in Excel or another spreadsheet application, ensure you select CSV UTF-8 (Comma delimited) (*.csv) as the file format.
Send the mapping to Kolleno support, either by:
Contacting your Customer Success Manager, or
Submitting a support ticket
Example Mapping Format
Your mapping might look like this:
NetSuite Internal ID | NetSuite Description |
4 | MasterCard |
5 | Visa |
8 | EFT |
7 | PayPal |
Once Kolleno support configures your mapping, the Payment Method field in NetSuite will automatically populate with the correct value whenever a payment is created through Kolleno.
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