Once SEPA payments via Kolleno are activated for your company, you set it up for your customer from the Kolleno interface.
Follow the steps below to complete a test using Stripe’s SEPA Direct Debit.
1. Go to the Customer Record
From the Customers section, open a customer and navigate to:
Configuration → Payment Methods → Add payment method
2. Select “Bank Account (Direct Debit)”
Click Add payment method, then select Bank account (Direct Debit).
This will allow you to test SEPA setup through Stripe.
3. Choose How to Add the Method
You can either:
Send a customer link for them to add their bank account, or
Click “Add now” to complete the setup yourself.
4. Complete SEPA Setup via Stripe
If you choose Add now, you’ll be redirected to the Stripe setup window.
This is where you or the your customer can set up the Payment method.
5. Check it in the Payment methods list
From here, you can either set it as preferred payment method or delete if required in the future.
