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Filter Customers by Email Sent and Email Received

Search Customer emails by subject or body using “Email Sent/Received Content” with the Contains operator.

Kolleno Support avatar
Written by Kolleno Support
Updated over a month ago
  • To filter Customers table by Email Sent or Received simply click filters icon and scroll through the drop-down until you find Email Sent and Email Received filter groups.

  • Select any of displayed filterable fields, choose operator, then enter or select value.

After clicking Apply button - all Customer records will be filtered by related to them Email Sent that starts with “Good”.

Note that Email Sent Content and Email Received Content consist of both Subject and actual Body of the email, that allows this filter to find the match in either Subject or Body.

  • Use Contains operator to find all customers, to whom an email was sent or was received from, containing particular word or entire sentence.

  • In addition to Email Sent Content and Email Received Content, you can improve your search also using the other fields from these groups:

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