Are you looking to assign all emails received related to taxes to specific users?
Or create a Task if an email received is about upgrading a subscription?
If so, here is a neat way to ensure nothing is missed by creating an "email received" workflow.
One way is to create a portfolio for such emails, or automatically create a tag (example below).
To achieve this, use a comma in “Subject” and “Body text” filters to work as an OR operator. ”Undeliverable,couldn't be delivered,error message”.
Here, the filter will look for any of these expressions:
Undeliverable
couldn't be delivered
error message
Please note that it is case-sensitive.
The below screenshot is an example.