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How to Find Customers Missing Contact Details

Use this filter to find customers with no email or phone number saved in their profile.

Kolleno Support avatar
Written by Kolleno Support
Updated over a week ago

If you want to identify customers that do not have any contact details saved, you can apply a simple filter to your customer list.

βœ… Steps to Filter Customers with Missing Contact Details:

  1. Go to your Customers List.

  2. Click on the Filters & Columns dropdown at the top.

  3. Under the Filters tab:

    • Set Where to: Contact details exist

    • Set the condition to: Equals

    • Set the value to: False

  4. Click Apply.

This filter will return only the customers missing all contact details (no email or phone number saved).

⚠️ Note: This filter will not return customers who have some contact details partially filled in β€” it strictly shows customers with neither contact email nor phone number.

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