Skip to main content

How often does Kolleno synchronize with NetSuite?

Kolleno’s real-time sync keeps your data accurate and up-to-date with your NetSuite instance.

Kolleno Support avatar
Written by Kolleno Support
Updated over a week ago

Kolleno keeps your NetSuite data up to date through real-time synchronization, with updates typically processed within minutes.

Real-time synchronization

Kolleno synchronizes with NetSuite in real time.
Most updates are processed within up to 3 minutes, depending on NetSuite instance performance.

The following objects are synchronized:

  • Customer

  • Contact

  • Invoice

  • Customer Payment

  • Credit Memo

Sync speed and concurrency limits

Synchronization speed can vary depending on NetSuite concurrency limits.
These limits are influenced by:

  • Account type

  • Number of active integrations

  • SuiteCloud license configuration

Troubleshooting sync delays

If your sync appears delayed, review the following:

  1. Check your NetSuite concurrency limits

  2. Review sync logs for any errors or warnings

  3. Contact Kolleno Support for assistance at support@kolleno.com

Did this answer your question?