Kolleno displays a Credited status on invoices to help you distinguish invoices settled via credit note from those paid in cash. However, this status only appears when specific conditions are met.
When Does an Invoice Show as "Credited"?
An invoice will display a status of Credited only when its entire balance is settled by a credit note or credit memo, with no cash payment involved.
Scenario | Status in Kolleno |
Fully settled by credit note only | Credited |
Partially paid in cash + partially credited | Paid |
Fully paid in cash | Paid |
Important: If an invoice is partially settled by a cash payment and partially by a credit note, it will continue to display as Paid not Credited. This is expected behavior in Kolleno.
If you have any questions or need help setting up your invoice view, please reach out to us via the chat icon in Kolleno or email us at support@kolleno.com and we will be happy to help.
For more information on managing your invoices, please refer to the rest of our articles in the Invoices collection.