Follow this guide only if you see the error below in Koleno Payment Synchronization:
{'error': {'code': 'Application_DialogException', 'message': "Posting Date is not within your range of allowed posting dates in Gen. Journal Line Journal Template Name='CASH',Journal Batch Name='KOLLENO',Line No.='xxx'. CorrelationId: "xxx"}} Logs containing: xxx
Why This Happens
Business Central enforces Allowed Posting Date limits.
Business Central rejects the posting because the posting date is outside the allowed range
Kolleno receives an error and pauses successful posting
Payments may remain pending or appear unsynchronized until the configuration is corrected
How to Resolve the Issue
Step 1: Update Allowed Posting Dates in Business Central
Sign in to Business Central
Search for General Ledger Setup
Review the following fields:
Allowed Posting From
Allowed Posting To
Expand the date range.
Once saved, Business Central will allow Kolleno to post payments again.
Step 2: Confirm the Issue Is Resolved
After updating posting dates:
New credit card payments should post successfully
Pending payments will resume posting once Kolleno reattempts synchronization
If payments remain pending after posting dates are corrected, contact Kolleno Support.