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View Payout Synchronization Status

Check the synchronization details between payouts and your ERP.

Kolleno Support avatar
Written by Kolleno Support
Updated over 2 months ago

In order to view the synchronization details between the payouts processed and your ERP, follow these steps:

  1. Go to the 'Payments' page in the sidebar

  2. Click on the tab to view 'Payouts'

  3. On the row, click on "..."

  4. Select "Synchronization status"

  5. And you'll see the details

The possible values are:

  • Date Latest Attempt: when Kolleno last attempted to push the payout to the ERP.

  • ERP name: the name of your ERP/accounting software.

  • ERP internal ID: the unique identifier in your ERP (different than the reference).

  • Error: whether a specific error was returned when synchronizing.

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