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How to send manual emails even if PDFs are not available
How to send manual emails even if PDFs are not available

You do not want your manual emails sendings to be blocked because your ERP is not returning the PDF.

Matt Fox avatar
Written by Matt Fox
Updated this week

Kolleno cannot know before fetching the PDFs whether they are available, so it cannot be done while they are being selected.

However, Kolleno can create a general setting for your Company that the email will still send, even if the Invoice(s) cannot be fetched when sending manual emails.

If you would like this feature, please email support@kolleno.com

Please note that for automated emails sent via Workflows, you can just decide the setting on the Template editor.

See article here.

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