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Getting Started

Set up company settings, users, permissions, portfolios, and integrations.

46 articles
Onboarding & Account Setup

Step by step guides to set up your account, connect systems, and start collecting.

26 articles
Support

How to contact support, grant access, and raise cases correctly.

5 articles
Kolleno Product Feature Library

Detailed guides for advanced configuration and platform wide features.

195 articles
Dashboard

Understand the charts, KPIs, and insights available in the Overview page.

10 articles
Tasks & Reminders

Learn how to create, assign, manage, and complete tasks in Kolleno, including Promise to Pay workflows, reminders, and action list items.

21 articles
Customer Hub

View and manage customer profiles, balances, contacts, timelines, and collection activity.

98 articles
Invoices Dashboard

View, export, and manage invoices with status, ageing, and chasing metrics.

10 articles
Credit Notes

What you need to know about managing credit notes

1 article
Reporting

Generate, schedule, and analyse reports on collections, payments, productivity, and cash flow.

32 articles
Reconciliation

Match bank payments to invoices, credit notes, and fees across currencies and accounts.

35 articles
Automation

All the features available in the Automation dashboard

85 articles
Integrations

Connecting the Kolleno platform to your accounting software

153 articles
Performance

Understand what Kolleno is doing to improve your experience, finding solutions around your ERP's limitations

1 article
Contacts

Information about Customer Contacts

4 articles
AI

AI

3 articles
Task Manager

A query-driven workspace that groups customer communications, AI-linked invoices, and collaborative actions into a single resolution thread.

10 articles