Support
How to contact support, grant access, and raise cases correctly.
6 articles
- Grant access to Kolleno supportProvide easy access to Kolleno's support team from within your account
- Best Practices for Creating a Case via Jira or EmailRaise clear support cases via Jira or email to help our team resolve your issues efficiently.
- Choosing the Right Communication Channel for SupportUnderstand which communication channel to use when reaching out to Kolleno Support for the fastest and most effective assistance.
- One-Time Bulk Import Promises to Pay for InvoicesRequest Support to help to create bulk promises to pay for multiple invoices on your behalf.
- Suggestion FormThere is a feature you are thinking of? Share it with us!
- How Kolleno handles feature ideas and suggestionsThe two routes for turning an idea into a delivered feature: the free suggestions form and a quoted Order Form.
