Timeline & activity
Understand and manage the Customer Timeline, including exporting, reassigning events, and logging communication activity.
3 articles
- How to Assign Tags to EmailsEasily tag emails to organise communication by topic, customer type, or priority.
- How to Identify Which Email Addresses BouncedHover over the “Bounced” label to see which email address failed to deliver.
- How to Manually Log a Phone CallLog phone calls made outside Kolleno and keep your timeline complete.