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Accepting Payments with Nuvei in Kolleno

Learn what Nuvei is, what payment methods it supports, and how to get it set up on your account.

Nuvei is a payment processing provider that Kolleno integrates with to allow you to collect payments directly from your customers all within the Kolleno platform.

Once Nuvei is connected to your Kolleno account, your customers can pay their outstanding invoices using the payment methods available in their region.

Payments are automatically tracked and reconciled inside Kolleno, keeping your collections process running smoothly.


What can you do with Nuvei?

With Nuvei connected, Kolleno can process the following types of payments on your behalf:

  • Credit and debit card payments — accepted across all supported regions

  • SEPA Direct Debit — for customers paying in EUR or GBP

  • ACH Direct Debit — for customers paying in USD

  • EFT Direct Debit — for customers paying in CAD

The right payment method is automatically applied based on the currency of the invoice, so there's nothing extra you need to configure once the integration is live.


How to get Nuvei set up on your account

Nuvei is not a self-serve integration it requires your Nuvei credentials to be configured by the Kolleno team on your behalf.

To get started, follow these steps:

  1. Obtain your Nuvei credentials from your Nuvei account manager or onboarding contact. These will include details such as your Merchant ID and Secret Key (the exact credentials depend on the payment type you're using).

  2. Contact Kolleno Support and share your credentials securely. Our team will handle the configuration for you.

    1. Please use 1Password or https://onetimesecret.com

  3. Once set up, Kolleno will confirm that your Nuvei integration is active and ready to process payments.

Don't have Nuvei yet? Reach out to Nuvei directly to set up an account before contacting you Kolleno Account Manager.

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