By default, Kolleno workflows poll for eligible records every 30 minutes.
Restrict Run Hours lets you define a time window within which those polls are allowed to fire. Any poll that falls outside your defined window is skipped entirely no records are evaluated, no communications are sent.
This means you can effectively control when your workflow is active each day, without needing to manually enable or disable it.
How to enable Restrict Run Hours
Open the workflow you want to configure.
Click the Settings panel. For a full overview of all available workflow settings, see Workflow settings.
Toggle Restrict run hours on. The toggle will turn blue when active.
Use the From and To dropdowns to set your time window. Times are shown in your company's timezone and are available in 30-minute increments.
Click Save.
Rules and behavior
Both From and To are inclusive. A window of 08:00 → 09:00 means the 08:00 and 08:30 polls will run the 09:00 poll is the last eligible one.
The window must be at least one hour long. You cannot set a From and To that are less than 60 minutes apart.
Midnight crossover is supported. If your To time is earlier than your From time (for example, From 22:00 → To 06:00), the window crosses midnight and the workflow runs overnight.
All times use your company timezone. Ensure your timezone is correctly configured before using this feature. See Understanding Timezones in Kolleno for more details.
Skipped polls do not queue up. Records that were not evaluated during an out-of-window period are simply assessed at the next poll that falls inside the window.
The 30-minute polling interval does not change. Restrict Run Hours acts as a gate on that interval it does not replace it.
Combining with day scheduling
Restrict Run Hours works alongside the When should this workflow start? setting. Use both together for precise control over which days and which hours the workflow is active. For a full breakdown of the available day schedule options, see Customizing Your Workflow Schedule.
Use the day schedule to control which days the workflow runs (e.g. 25 day of the month).
Use Restrict Run Hours to control which hours within those days the workflow is allowed to process records.
For more information on managing your workflow schedule and configuration, please refer to the rest of our articles in the Workflows collection.
If you have any questions, please reach out to us via the chat icon in the bottom right corner of your screen.