When a CSV file uploaded via SFTP fails to import, Kolleno displays an inline error message directly in the file list. This lets you immediately see which columns or data fields are missing or incorrect so you can fix the file accurately without any guesswork.
Steps
Go to your Settings.
Click on
Accounting.Scroll down to the CSV via SFTP section and click
View.Locate the file that has failed — it will display a red error message next to it.
Read the error to identify which required columns are missing (e.g.,
id,customer_id,ref,amount,balance,currency_iso,date_issued).
Correct the CSV file to include all required columns and re-upload it to the SFTP folder.
For more information on managing your SFTP CSV uploads, please refer to the rest of our articles in the CSV via SFTP collection.