The Default Sort Order
When you open the Task Manager, your task list is automatically sorted to show the most important things first:
Tasks with unseen changes — anything with a new email, a new action assigned to you, or an unread update appears at the top
Then by most recently created — newer tasks appear before older ones
This default is personalised to you. Two people on the same team looking at the same list may see it in a completely different order — because what's "unseen" is based on what you specifically have already read or acted on.
Changing the Sort Order
You can change how the list is sorted at any time using the sort button at the top of the task list (the up/down arrow icon).
There are four options:
Sort option | What it does |
Date created | Shows the newest tasks first (this is the default base order) |
Date modified | Shows tasks that were most recently updated first — useful if you want to see what's been active lately |
Date due | Shows tasks closest to their deadline first — useful for prioritising by urgency |
Priority | Shows Critical tasks first, then High, Medium, and Low |
Tips on When to Use Each
Starting your day? Stick with the default — it surfaces tasks that have had recent activity and things you haven't seen yet
Managing deadlines? Switch to Date due so overdue and soon-to-expire tasks rise to the top
Catching up after time away? Use Date modified to see what changed while you were gone
Triaging a large backlog? Use Priority to work through the most critical cases first
What's Coming Next
We're working on the ability to filter your task list by unread notifications, so you can instantly surface everything that needs your attention in one click.