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How to Bulk Update Promise to Pay Due Dates in Collector Tasks

Efficiently update promise to pay due dates for multiple customer tasks at once using the bulk action feature.

Written by Kolleno Support
Updated over a week ago

When managing multiple customer accounts with Promise to Pay commitments, you may need to update due dates for several tasks simultaneously.

The bulk edit feature allows you to modify promise to pay dates across multiple tasks at once, saving time and ensuring consistency in your collections workflow.

The updated dates will be reflected in each customer's promise to pay record.


Steps to Bulk Update Promise to Pay Due Dates

  1. Navigate to Collector Tasks

    • From the left sidebar, click on Collector Tasks

  2. Select the Tasks to Update

    • Use the checkboxes on the left side of each task row to select the tasks you want to update

  3. Open Bulk Actions

    • Click the Bulk action button in the top-right corner of the task list

  4. Choose Bulk Edit

    • In the bulk actions menu, locate the Bulk edit section

    • From the "Property to update" dropdown, select Due date

  5. Set the New Date

    • Use the date picker to select your new promise to pay due date

    • Enter the date in the format DD/MM/YYYY or use the calendar picker

  6. Apply the Update

    • Click the Update button to save your changes

    • The new due date will be applied to all selected tasks

  7. Verify the Changes

    • Review your task list to confirm the due dates have been updated

    • The promise to pay date for each affected customer will now reflect the new date

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