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Manually Retry a Reconciliation Sync

How to manually push a reconciliation match when it did not synchronize correctly with NetSuite.

Kolleno Support avatar
Written by Kolleno Support
Updated yesterday

If a reconciliation match fails to sync to NetSuite, you can manually retry the synchronization directly from the Reconciliation History.


Perform Manual Synchronization

From History Overview Tab

  1. Open the Reconciliation tab.

  2. Select Reconciliation History from the top navigation.

  3. Locate the reconciliation entry with an error.

  4. Click the three-dot menu on the right side of the row.

  5. Select Retry synchronization


From Matched transaction details

  1. Open the Reconciliation tab.

  2. Select Reconciliation History from the top navigation.

  3. Locate the reconciliation entry with a synchronization error.

  4. Open the affected transaction.

  5. Review the transaction details and error message.

  6. Click Retry synchronization


For more information on managing your reconciliations, please refer to the rest of our articles in the Reconciliation collection.

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