The Strike Level feature enables you to rank customers based on their historical payment performance. It provides a visual and structured way to categorize customers, helping you prioritize collections and improve overall credit control.
Each customer profile now includes a Strike Level selector (S0–S10).
How to Access and Update Strike Levels
Go to the Customer Profile of the customer you want to configure.
Navigate to the Configuration tab.
Locate the Strike level field.
Use the dropdown menu to assign a strike level between S0 (best performance) and S10 (worst performance).
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