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How to Restrict Card Payments Over a Certain Amount

Set a maximum amount for card payments made through the portal.

Kolleno Support avatar
Written by Kolleno Support
Updated over 2 weeks ago

What is it?

A limit on how much customers can pay via card payments through your customer portal. This only affects card payments made by customers through the portal.

How to set it up

Contact Kolleno support with:

  • Your company name

  • Desired maximum amount

  • (Optional) Reference customer_portal_card_payment_maximum_amount to speed up the setup

What happens

Once set up, the card payment option will be hidden when users select invoices with payments exceeding the maximum amount.
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For example, if you set ยฃ10,000 as the maximum card payment amount, customers attempting to pay more than that will no longer see the card option:

Need to change it?

Contact support with your new desired limit and when it should take effect.

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