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Can I Increase the Payment Limit for All Payments?

Payment limits are set by your provider (e.g. Stripe). Contact them to request an increase.

Kolleno Support avatar
Written by Kolleno Support
Updated this week

Issue
Your customers may be unable to make payments above a certain amount (e.g. $3,000) when using Kolleno.

Solution
The payment limit is set by your payment provider (e.g. Stripe, GoCardless, etc.), not by Kolleno. This limit applies to all payments made through Kolleno.

If you want to increase the limit:

  • Contact your payment provider directly.

  • Request an increase to your transaction limit.

Note: Kolleno cannot change or remove this limit—it must be adjusted by the payment provider.

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