Why do my emails go into spam?
Kolleno does its best to make sure that your emails do not land in spam/junk folders but
there are several reasons why your emails may be ending up in the spam folder. Including factors such as improper email authentication, poor sender reputation, and the presence of spam-like content or formatting in your emails, triggering spam filters. Ensuring proper email authentication, maintaining a good sender reputation, and optimizing your email content can significantly reduce the chances of your emails being flagged as spam.
What can I do to stop my emails landing in spam?
There are measures you can take to improve the deliverability of your emails and reduce the chances of them being flagged as spam. By implementing these measures, you can increase the likelihood of your emails reaching the recipients' inboxes, ensuring that your messages are received and read in a timely manner.
How can I do it?
The key elements that are recommended to authenticate emails and reduce the changes of going to spams:
DMARC (“Domain-based Message Authentication, Reporting & Conformance”)
DKIM (“DomainKeys Identified Mail”)
SPF (“Sender Policy Framework”)
These need to be added to your DNS (“Domain Name System”) records of your domain name. Please speak with your webmaster if you’re unsure on how to do this.