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What is the difference between Invoice and attachment on the timeline?
What is the difference between Invoice and attachment on the timeline?

This article will explain how to review your customer timeline and make sure that there are attachments on your emails.

Ron Danenberg avatar
Written by Ron Danenberg
Updated over a year ago

In the customer timeline in Kolleno on communications as seen on the email example below:
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  • Invoices: references the invoices in regards to which the communication (automated or manual) was sent

  • Attachments: shows the actual attachments that have been sent out with this communication

Key Point! This is a great way to check that your communications are not only linking the correct invoices but the communications are sending attachments too

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