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Managing Change Auto-Charge status Though Workflows

Include or exclude invoices from auto-charge using workflow conditions and automation steps.

Kolleno Support avatar
Written by Kolleno Support
Updated yesterday

This guide explains how to adjust the auto-charge status for invoices directly within the Workflow. Use this when you need to dynamically control charge behaviour based on invoice conditions set in the workflow.


Create a workflow with invoice follow up trigger

  1. Go to Automation from the left-hand menu.

  2. Select Create new workflow.

  3. Choose When a transaction matches certain conditions.

  4. Select Invoice follow-up.


Setting the Workflow Condition

  1. In the workflow conditions, click Add condition.

  2. Set up relevant workflow conditions


Adding the Auto-Charge Action

  1. Add a step in the workflow.

  2. Select Change Auto-Charge status.

  3. Toggle OFF to exclude the invoice from auto-charge, or toggle ON to include it.

  4. Click Save.


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