Skip to main content

Mark contact as INACTIVE in NetSuite

If a contact working for one of your customers needs to be removed, mark them as inactive.

Kolleno Support avatar
Written by Kolleno Support
Updated this week

When you have a contact at a customer that needs to be deleted, please consider instead to mark it as inactive as Kolleno does not handle deleted contacts.

Here is a article with more info

Steps by step guide

  1. Go to the customer in NetSuite

  2. Go to "Contacts"

  3. Click on "Edit"

  4. Go go to " System Information"

  5. Click on "INACTIVE"

  6. Click on "Save"

  7. This is what will then show in Kolleno:

Did this answer your question?