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Payment charge workflows
Payment charge workflows

Create a workflow to automatically send tasks or create tasks for specific payment events.

Ron Danenberg avatar
Written by Ron Danenberg
Updated over a week ago
  1. Chargebacks Trigger: Automate the response to chargebacks by alerting the finance team with tasks & emails, prompting investigation, and initiating customer communication or dispute resolution. This rapid response can minimise financial losses and maintain customer relationships.

  2. Payment Failures Trigger: Detects failed payments due to various reasons (like insufficient funds or expired cards) and automatically triggers actions such as notifying customers, offering alternative payment methods, or reprocessing payments. This helps in improving cash flow and reducing administrative tasks.

  3. Payment Success Trigger: Activates upon successful payment to send payment confirmations to customers. Automating this process improves operational efficiency and enhances customer satisfaction.

Payment charge filters

Select from the filters to go granular and apply the exact reason per each event.

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