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Stop a Customer or Invoice to get paid automatically
Stop a Customer or Invoice to get paid automatically

Stop a specific customer or invoice to get charged on the payment method on file.

Ron Danenberg avatar
Written by Ron Danenberg
Updated this week

If you active the Kolleno Automatic Payment technology, it can happen that in certain cases you do not want a specific Customer or Invoice to be automatically charged with the payment method on file.

This is how you pause a customer:

and this is how you pause an invoice:

If you would like to pause communication for a customer or invoice, but would still like them to be automatically charged, please contact support asking to activate "is_automatic_charging_paused_invoices_and_customers".

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