You have ability to create a hyperlink from any word in your templates and communications. See the steps below on how you can use this feature:
Turn any word into a hyperlink:
Example below shows the word here which redirects to example.com
Steps:
Choose word: here
Choose link to redirect to: https://www.example.com
Merge together with {{|hyperlink:'here' }}
https://www.example.com + {{|hyperlink:'here' }}
{{ "https://www.example.com"|hyperlink:'here' }}
Turn any Kolleno smart field into a hyperlink:
Example below shows the word here being hyperlinked to a smart field
Steps:
Choose word: here
Choose smart field: {{ customer_portal.url}}
Merge together with {{|hyperlink:'here' }}
{{ customer_portal.url}} + {{|hyperlink:'here' }}
{{ customer_portal.url|hyperlink:'here' }}