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How to stop strategy for a specific customer?
How to stop strategy for a specific customer?
Ron Danenberg avatar
Written by Ron Danenberg
Updated over a week ago

If you wish to remove a customer from the strategy, you can just unassign the customer from the strategy. Please see how to assign / unassign customers from strategies.

You can also switch a customer from chasing completely. Please see here. Please note that switching customers off for chasing will pause all strategies and Kolleno will not generate any reminders for this customer.

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