Payment Filters ensure workflows handle both real-time provider transactions (PSP) and ERP-recorded payments effectively.
Payments (PSP): These filters focus on live transactions processed via providers such as Stripe, Adyen, or GoCardless. They help identify failed attempts, trigger retries, send receipts, and apply provider-specific playbooks.
Payments (ERP): These filters monitor payments from your ERP system. They detect large payments, overpayments, unallocated balances, and currency mismatches to keep accounts reconciled.
Kolleno Payment (PSP) Filter List:
Adyen refusal reason code | Adyen‑specific failure code | Send “update card” email on |
Amount | Charge amount | Manual review if unusually high |
Automatic payment | Whether charge was automatic | Gentle tone for autopay fails |
Currency | Charge currency | Route to FX team |
Date paid | Date the charge settled/paid | Send receipt |
Kolleno Payment PSP reference | PSP reference for the charge | Audit & reconciliation |
Direct debit failure reason code | DD failure reason (e.g., GoCardless) | Auto‑retry + mandate guidance |
Payment method | Method used (ACH, ACSS, Card, DD, etc.) | Payment‑method specific copy |
Provider | PSP/provider (Stripe, Adyen, GoCardless, etc.) | Provider‑specific playbooks |
Status | Paid / Pending / Failed | Branch success vs failure |
Tags | Custom tags on charge | Route special cases |
Payment (ERP) Filter List:
Filter name | What it detects | Example use case |
Amount | Payment amount recorded in ERP | Flag very large payments |
Amount remaining | Unallocated balance remaining | Prompt allocation |
Date paid | Payment date | Send receipt/thanks |
Overpayment | Amount paid above balance | Offer refund or allocate |
Payment currency | Currency used | Route FX items |
Payment source | Channel/method (bank, card, PSP) | Payment‑channel reporting |
Payment source ID | Identifier at the source | Match to bank/PSP exports |
Prepayment | Whether paid in advance | Apply to future invoices |
Status | ERP payment status | Awaiting vs posted logic |