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How Kolleno Handles Customers with Multiple Currencies

Understand how invoices in multiple currencies are displayed and consolidated in Kolleno.

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Written by Kolleno Support
Updated this week

When a customer has invoices in more than one currency (e.g., USD and CAD), Kolleno displays and calculates them in the following way:


Customer Currency Setting

In the Customer Configuration panel, each customer has a defined Customer Currency.
This currency determines the currency in which account summaries, such as Outstanding Amount, Due, and Overdue totals, are displayed.


Invoice Currency Retention

Even though summaries are displayed in the customer’s currency, individual invoices retain their original currency.
This means you will see the exact billing currency (USD, CAD, etc.) listed on each invoice record.


Internal Consolidation

All invoice amounts are converted into the customer’s currency for reporting and balance calculation purposes.
For example, if the customer currency is USD, the total outstanding will be shown in USD, even if some invoices are billed in CAD.


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