By default, Kolleno uses the documentNo field from Business Central as the credit note reference shown in the platform.
If required, Kolleno Support can configure the system to use an alternative field such as externalDocumentNo instead.
To request this change, please provide Support with:
The Business Central field name (e.g.,
externalDocumentNo)The setting code:
business_central_credit_note_ref
This allows Kolleno to align credit note references with your preferred Business Central field.