Some ERPs can be slow when retrieving and returning invoice PDFs to users. To improve efficiency, Kolleno has implemented a caching system that saves the invoice PDF upon first retrieval. This ensures that subsequent retrievals are significantly faster.
How It Works
The first time an invoice PDF is retrieved via Kolleno, it is saved in cache.
Any subsequent request for the same invoice PDF will load from the cache, reducing retrieval time from potentially 30 seconds to just a few milliseconds.
Most accounting software and ERPs typically return invoices within 3 seconds, but for slower systems, this feature significantly enhances performance.
Every time the invoice is modified in your ERP, Kolleno invalidates the cached file and will require the platform to re-fetch it from your ERP.
Default Setting
PDF caching is enabled by default for all users.
If required, this feature can be deactivated upon request.
Benefits of Caching
Faster access to invoices, improving workflow efficiency.
Reduced load on the ERP, preventing unnecessary repeated requests.
Improved user experience, especially for high-volume invoice retrieval scenarios.
How to Disable Caching
If you prefer to disable invoice PDF caching, please contact Kolleno Support for assistance.
For further questions, reach out to our support team.